Return Policies

We want you to be completely satisfied with your purchase from [Your E-commerce Store Name]. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your peace of mind.

Eligibility

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Certain products such as perishable goods, personalized items, and gift cards are exempt from being returned.

Initiating a Return

  • To initiate a return, please contact our customer service team within [number of days] days of receiving your order to request a return authorization.
  • Please provide your order number and details of the item(s) you wish to return.

Refunds

  • Upon receipt and inspection of the returned item(s), we will issue a refund to your original method of payment.
  • Please allow [number of days] days for the refund to be processed and reflected in your account.

Exchanges

  • If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange an exchange.
  • Exchanges are subject to product availability.

Damaged or Defective Items

  • In the unlikely event that you receive a damaged or defective item, please contact us immediately for assistance.

Contact Us

  • If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team for assistance.

Thank you for shopping with Strategically Drea. We value your business and are committed to providing you with the best shopping experience possible.